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How do cancelled orders affect my performance history?

Modified on: December 6, 2021 at 3:33 pm

Besides the feedback from the client, we keep track of the following aspects:

  • Revision rate - % of texts that have been sent to a 2nd revision cycle 
  • Cancellation rate - % of orders you cancelled without submitting the text
  • Rejection rate - % of texts that have been rejected by clients

Positive statistics are the base for moving you to a higher quality level. Therefore, each cancellation can have a negative impact on your overall performance, thus, disable you from getting promoted to a higher quality level.

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